Privacy Policy

Introduction

Welcome to https://mobility-assistance-pharr-texas.primarycareaid.com (hereafter referred to as “Mobility Assistance Pharr Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, storage, use, and disclosure of information about you when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Our official website at https://mobility-assistance-pharr-texas.primarycareaid.com.
Any mobile applications or software we offer.
Services and products provided through our platforms.
Interactions between users and our team, including communications via email, phone, or text messages.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data:

Account Management: When you create an account with us, we collect and store your account details, including login credentials and profile information.
Payment Information: We securely process payment details for purchases made through our services, including credit card numbers, billing addresses, and transaction history.
Financial Data: This includes any financial records required to facilitate transactions or provide financial services.
Purchase History: We maintain a record of your shopping activities, product preferences, and purchase frequency.
Device Identifiers: Our systems may collect unique identifiers from your mobile device, such as IP addresses, device types, and advertising IDs.
Location Data: With your consent, we can access and store location data to provide personalized services or for analytics purposes.
Feedback and Reviews: We encourage user feedback and reviews, which help us improve our products and services.
Social Media Interaction: If you choose to connect our services with your social media accounts, we may collect information from those platforms (e.g., name, profile picture).
Product Interactions: Details about how you interact with our products, including usage patterns and preferences, are also recorded.

Personal Data Collection Methods

We gather personal data through various means:

User Input: You provide us with information when creating an account, making purchases, or filling out forms on our website or applications.
Automated Technologies: Cookies, web beacons, and similar technologies are used to collect data about your interactions with our digital properties.
Third-Party Sources: We may receive personal data from third-party partners who offer services on our behalf, subject to their respective privacy agreements.

Cookies and Similar Technologies

We employ cookies and other tracking technologies for several reasons:

Strictly Necessary: These cookies are essential for the smooth operation of our website, ensuring features like secure login and session management.
Preference Cookies: We use these to remember your settings and preferences, providing a personalized experience.
Analytics Cookies: They help us understand user behavior, improve our services, and deliver targeted content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We adhere to data retention policies that comply with applicable laws and regulations:

Retention Periods: Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
Deletion or Anonymization: Once the retention period expires or when no longer needed, we securely delete or anonymize the data to prevent re-identification.

Security Measures

We prioritize the security of your personal data:

Data Encryption: We use encryption protocols to protect data during transmission and storage.
Secure Servers: Our data is stored on secure servers with access controls and regular security updates.
Access Controls: Only authorized personnel have access to sensitive information, ensuring strict confidentiality.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately using the details provided below.

Your Data Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

Access: You can request access to the personal data we hold about you and receive a copy of it.
Rectification: If your data is inaccurate or incomplete, you have the right to ask for corrections.
Erasure (Right to be Forgotten): In certain situations, you can request the deletion of your personal data.
Restriction: You may restrict our processing of your data under specific circumstances.
Data Portability: We can provide your personal data in a structured, commonly used format upon request.
Objection: You have the right to object to certain processing activities based on legitimate interests or for direct marketing purposes.
Non-Discrimination: No adverse decisions should be made solely based on automated processing of your personal data.
Apples and Complaints: You can file appeals or complaints with our privacy team if you believe your rights have been infringed upon.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website, and updated versions will be posted here.

Contact Information

For any privacy-related inquiries, requests for access to your data, or if you have any concerns about this policy, please contact us:

Email: privacy@mobility-assistance-pharr-texas.primarycareaid.com
Postal Mail: Privacy Team, Mobility Assistance Pharr Texas, [Address]

We value your trust in providing us with your personal data, and we are committed to maintaining transparency and protecting your privacy.